M&A-related BPR Business Process Re-engineering

at a Major Hearing Aid Manufacturer

Project Background

Provision of Project Management, Consulting (IT and BPR) and ongoing support services, to complete the activities related to the M&A of a foreign and two domestic companies.

Successfully executed Business Process Reengineering, IT system consolidation, close-down of a Tokyo factory consolidating its operations to a site in Yamato Kanagawa. After go-live, developed a simple inventory control application and set up EDI connectivity, while advising on IT strategy, policy localization and helpdesk structure.

Problems

• Strong Project leadership required for extremely challenging M&A-related deadline.
• HR-related problems in very different corporate cultures.
• No IT standards with a hodge-podge of equipment, much of it consumer grade.
• Factories not using flow manufacturing. BPR required.
• Inventory database maintenance unreasonably expensive for such a simple application.

Solution

• Re-engineer Business Processes for factories.
• Run project to consolidate factories.
• Assist with HR re-trench.
• Employ standardized PCs where possible.
• LAN and WAN linkup, IP address changes.
• Develop more flexible inventory database which is inexpensive to maintain.

Benefits

• M&A deadline beat.
• Cost saved because of re-employment and outplacement of staff.
• Staff trained on more efficient work methods.
• IT staff changed out, structured IT strategy now employed.
• IT equipment upgraded and standardized.
• Inventory database re-implemented on inexpensive-to-maintain platform.

Technology

• Cisco-based Network for LAN and WAN.
• Smile Alpha sales / accounting.
• eSolia custom applications for inventory data-entry to replace antiquated programs and link to the sales and accounting system.
• Standardization on Dell equipment for PCs and Servers.

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