ERP Project Rollout

at a Large Optical Maker

Project Background

Provision of Project Management for ERP rollout through all phases to the successful go-live.

End system is a complex multiple-site situation - Japan HQ, Order Center, 3PL Distribution Center connecting back to US data center - which involved multiple layers of IT and functional expertise, and multi-lingual / multi-culture savvy to implement.

ParameterValue
Team MembersPM x 1, Consultant x 6, Developer x 4, Engineer x 2, Functional Key User x 6
Users100
Project Duration (Months)24 months
Project Effort (Months)400 person-months
SitesTokyo, NY, CA

Problems

  • High inventory levels
  • Inefficient distribution logistics
  • Non-standard functional processes combined with poor human interface between Japan and US
  • SOX liabilities when considering legacy system
  • Poor supply chain management with existing system
  • Reports inflexible, opaque or unavailable
  • Legacy AS/400 system code opaque, undocumented and ill-designed

Solution

  • Implement corporate standard Baan ERP
  • Adopt corporate standards and practices
  • Implement a mentor-centric “Buddy System” to assist new users in learning global processes and practices
  • Move 3PL for higher efficiency in distribution

Benefits

  • Large efficiency gain in inventory levels due to ERP and new 3PL
  • Transparency in reporting
  • Standard, secure, SOX compliant processes
  • Improved communications between Japan and US
  • System flexibility and scalability

Technology

  • Baan ERP
  • Unisys Hardware running Windows Server for Datacenter
  • Microsoft SQL Server
  • Business Objects and Crystal Reports
  • EDI via TIE and Argo21

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