Management Project Management What is Project Management? Project management is the art of closely coupling tasks with actions, managing budget and schedule quality to ensure there are no problems with overages or slippages, and, ensuring that clients are getting their expected return on investment regarding the project’s agreed deliverables.
Why PM? Enables controlled, step-by-step progress Control of requirement delivery Reduction of politics and bias Emphasis on transparency Protect investment Why PM?
Helpdesk
Helpdesk On-site Process Training Website Localization Wisdom of the Masses You have a sudden thought, search the Internet for a quick answer, and get a reasonable one. And that’s not because some guru is standing by 24x7. Rather, since the dawn of the Internet, large numbers of people have asked and received answers to a multitude of questions. Their collective ideas make up the “wisdom of the masses”.
Wisdom of eSolia Typical Support Flows Mail or Phone Support Confirmation and Triage Internal Database Search Troubleshooting, Direct or Remote Data Collection Results Documentation Typical Support Flows
Office Moves
Office Moves Telephone Security Sleepless Nights before an Office Move Moves are physically and mentally demanding, office moves even more so, and then add in an office move in Japan and it’s a recipe for stress. Just take a look around and it will become apparent. It’s not just about desks, files and office supplies; it’s also about coordinating the moves of all the PCs, monitors, printers and other equipment, so you can see that it might feel overwhelming.
Telephone Systems
Office Moves Telephone Security Business Telephone Systems Process Document current vs future Agree configuration and project scope Quotes and Contracting Orders and Configuration Site Installation Training Maintenance Process
Document current vs future Agree configuration and project scope Quotes and Contracting Orders and Configuration Site Installation Training Maintenance Isn’t it Time? …that you seriously considered replacing your aging and old-fashioned PBX? If you are in the market for a new Telephone or IP PBX System or have interest in “Voice Over IP” thinking about the benefits of something like Skype or Google Voice, eSolia will implement a modern telephone system for you: a full-featured, IP PBX or Unified Communications system.
Website Design
Helpdesk On-site Process Training Website Localization Your Website Design is Integral to Your Business Or, at least it should be. When you launch a website, it should actively market to help your business grow, and not just act as a static brochure. The benefits of a well-designed website are enormous, but the primary goal of a site launch is to make a fantastic first impression immediately to visitors, with the perfect tone.