| FIND (Federation of Inochi No Denwa) | 0120-783-556 | Suicide Prevention Life Phone - toll-free telephone consultations is available on 10th of each month from 8 am to 8 am of the next day. Starting June 20, 2020, this toll-free telephone consultations is also available from 16 pm to 21 pm on everyday, for people who are in various difficulties and sufferings in the midst of COVID-19 pandemic. Phone Numbers for other languages:
Tokyo English Inochi No Denwa 03-5774-0992 (English Only, 9:00 ~23:00)
Yokohama Inochi No Denwa 0120-66-2477 (Spanish）
Wed 10:00 ~ 21:00
Fri 19:00 ~ 21:00
Sat 12:00 ~ 21:00
Yokohama Inochi No Denwa 0120-66-2488 (Portuguese）
Wed 10:00 ~ 21:00
Fri 19:00 ~ 21:00
Sat 12:00 ~ 21:00 | | ✓ | |
| Kokoro no mimi | 0120-565-455 | “Kokoro no Mimi” Telephone Consultation supports workers, their families, and designated HR personnel in charge of labor at their companies. Contact them about any mental health problems due to overwork, and to take advantage of their “stress check” program, started from Dec 2015. Your privacy will be strictly maintained. | 17:00-22:00 Mon & Tue; 10:00-16:00 Sat & Sun, Except Holidays | ✓ | |
| Emergency Call for Fire, Ambulance or Emergency Rescue | 119 | | 24x7, 365d | ✓ | |
| Emergency Advisory Service for non-Emergency Inquiries | #7119 | | 24x7, 365d | | |
| Emergency Call to Police | 110 | | 24x7, 365d | ✓ | |
| Police Advisory Service for non-Emergency | #9110 | | 24x7, 365d | | |
| Emergency Call to Coast Guard | 118 | | 24x7, 365d | ✓ | |
| Police Consultation in English | 03-3503-8484 | | 8:30-17:15, Mon-Fri | | |
| Tokyo Novel Coronavirus COVID-19 Information | 0570-550571 | Tokyo residents can contact this helpdesk if they feel concerned about COVID-19. | 9:00-21:00, every day | ✓ | |
| Foreign Residents Support Center “FRESC” | 0570-011000 | FRESC in Yotsuya, Shinjuku Ward, Tokyo (in the Komore Yotsuya building), provides “one stop” consultation and assistance to foreign workers. Eight government-affiliated organizations including Immigration, Labor Bureau, JETRO and the Japan Legal Support Center, have offices there. Reception in 11 languages, despite a Japanese-only website as of 9 July 2020. Alternate phone number 03-5363-3013 for IP phones and overseas. | 9:00-17:00, Except Holidays | | |
| OFIX Osaka Foundation of International Exchange | 06-6941-2297 | Answering your COVID-19 infection questions. | 9:00-20:00 Mon & Fri; 9:00-17:30 Tue, Wed & Thu; 13:00-17:00 2nd & 4th Sun | | |
| Disaster Voice Message | 171 | Testing Availability Dates and Times: - 1st and 15th of each month: 0:00-24:00
- New years: 1 Jan 00:00~3 Jan 24:00
- Disaster prevention week: 30 Aug 9:00~5 Sept 17:00
- Disaster Prevention and Volunteer Week: 15 Jan 9:00~21 Jan 17:00
| Available during disasters. Testing on 1st and 15th. | ✓ | |
| Road Problem Reporting | #9910 | | 24x7, 365d | ✓ | |
| NEXCO Highway Radio 1620 kHz | | From antennas installed along Expressways, Nexco provides road traffic information via AM radio broadcasting (on 1620 kHz) updated every 5 minutes. | 24x7, 365d | ✓ | |
| Road Service (JAF) | #8139 | | 24x7, 365d | | |
| Directory Assistance | 104 | | 24x7, 365d | | |
| Time Announcement Service | 117 | | 24x7, 365d | | |
| Weather Announcement Service | 177 | | 24x7, 365d | | |
| Tokyo Electric Power Co. (TEPCO) | 0120-995-002 | Inquiries related to power failures and electricity charges. 0120-995-002 is for “1st Area” in Tokyo only, so check website for other areas’ phone numbers. | 9:00-17:00, Except Holidays | ✓ | |
| Tokyo Gas, Gas Leak Emergency | 03-6735-8899 | | 24x7, 365d | | |
| Tokyo Bureau of Waterworks Customer Service (Water Leak Emergency) | 03-5326-1101 | For questions in English, Chinese, Korean, Portuguese and Spanish, regarding fees, repairing water leaks or other problems. Dial 03-5326-1100 for Change of Address or Contract. | 24x7, 365d | | |
| Tokyo Multilingual Call Center | 0120-805-261 | New Service as of 2018 0120-805262（Chinese）
0120-805263（Korean） | 24x7, 365d | ✓ | |
| Japan Helpline | 0570-000-911 | | 24x7, 365d | ✓ | |
| Tokyo English Life Line (TELL) Counseling | 03-5774-0992 | | 9:00-23:00, 365d | | |
| Tokyo Rape Crisis Center | 03-3207-3692 | The Tokyo Rape Crisis Center, established 1983, provides telephone counseling to female victims of sexual violence. The center never reveals the content of counseling under any circumstances to protect victims’ privacy. | Wed 18-21pm, Sat 15-18pm, Japanese only | | |
| InterFM 76.1 MHz Radio Multi-language Disaster Information | | | | | |
| JR-EAST customer center (Lost and Found) | 050-2016-1603 | Phone support service for foreign visitors lost-and-found provided in English, Chinese, and Korean. | 10:00-18:00, Daily Except New Year’s holidays | | |
| Tokyo Metro Lost & Found Center | 03-5227-5741 | At Iidabashi Station (N10 on the Namboku Line) | 9:00-20:00, Daily | | |
| Toei Transportation Customer Center (Lost and Found) | 03-3816-5700 | | 9:00-20:00, Daily | | |
| Haneda Airport (Lost and Found) | 03-5757-8107 | You can also fax to 03-5757-8219, 24x7, 365d, but the answer to your inquiry will be made during normal business hours only. | 9:00-20:00, Daily | | |
| Narita Airport (Lost and Found) | 0476-34-8000 | If you do know where you lost the article, please check the linked website for detailed info on more specific contact numbers. | 24x7, 365d | | |
| Tokyo Metropolitan Police (Lost and Found) | 03-3814-4151 | | 8:30-17:15, Mon-Fri | | |